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CMS Awareness Survey

The Council of Medical Schemes (CMS) is conducting an awareness survey for medical scheme members and beneficiaries to gauge the level of their awareness regarding the services offered by the CMS to members and beneficiaries of medical schemes. 

The overall aim of this exercise is to improve the CMS’ service to members of medical schemes. The survey questionnaire has been designed to collect information on the level of members’ awareness about the services offered by the CMS to members and beneficiaries of medical schemes. 

The objective of the study is: 

  1. to determine the level of members’ awareness of the services offered by the CMS to members of medical schemes in South Africa.
  2. to make recommendations on how to use the findings of the Brand awareness survey. 

To participate click here: https://www.surveymonkey.com/r/CMS_survey2020

It should take approximately 2 minutes to complete the questionnaire. 

Participation in this survey is completely voluntary. All the participants’ responses to the survey will be kept confidential. The responses will only be used for statistical and research purposes and will be reported only as a collective combined total. By completing and submitting this survey, members are indicating their consent to participate in the study. 

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