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Research Review: Regulating by Measurement and Learning

A cross-sectional analysis of complaints in the Council for Medical Schemes (CMS) complaints database highlights the likely occurrence of out-of-pocket expenses for the voluntary or involuntary use of non-Designated Service Providers (DSPs).  This is according to a research study undertaken by CMS researchers titled: ‘Regulatory Framework Project; Regulating by Measurement and Learning.’ 

Download the article here

Download the research here.

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