Operational Hours Mon - Fri: 8:00AM - 4:30PM
Information information@medicalschemes.co.za
+27 86 112 3267 +27 12 431 0500

Circular 11 of 2022: CMS Brand awareness survey

The Council for Medical Schemes (CMS) is conducting an awareness survey for medical scheme members and beneficiaries to gauge their awareness about the services offered by the CMS to members and beneficiaries of medical schemes.

This exercise aims to improve the CMS’ service to members of medical schemes. The survey questionnaire has been designed to collect information on the level of members’ awareness about the services offered by the CMS to members and beneficiaries of medical schemes.

The study’s objective is to determine the level of members’ awareness of the services offered by the CMS to members of medical schemes in South Africa.

Members are requested to complete a questionnaire on this link to participate in this project. It should take approximately 10 minutes to complete the questionnaire. By completing and submitting this survey, members will indicate their consent to participate in the study.

Ethical considerations and Confidentiality:

Participation in this survey is entirely voluntary.  All the participants’ responses to the study will be kept confidential.  The responses will only be used for statistical and research purposes and reported as a collective combined total.

The closing date for participation in the survey is 25 February 2022.

We look forward to your participation.

Download the circular here.