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Circular 1 of 2023: Regulation portal submissions

The Council for Medical Schemes’ Regulation Division has observed that most medical schemes submit applications/information required for various purposes using incorrect portals. In turn, this delays the processing of applications promptly.

To reduce delays, the division has streamlined its submission process and appointed dedicated contact persons to address queries in the relevant area. The following table outlines the portals and contacts when accessing and uploading documents:

Portal name Sub-unit Responsible person’s email for enquiries Link to FTP site and registration form
Annual General meeting documents

 

Regulation Ms Neo Mninzelwa

agm@medicalschemes.co.za

https://ftp.medicalschemes.com/login

form:

Registration Form

Benefit option changes, contribution increases and rule amendments Benefits Management Mr Wayne Davids

benefitsmanagement@medicalschemes.co.za

https://ftp.medicalschemes.com/login

form:

Registration Form

Exemptions applications Regulation Ms Neo Mninzelwa

exemptionapps@medicalschemes.co.za

https://ftp.medicalschemes.com/login

form:

Registration Form

New and renewal applications for accreditation by individual healthcare brokers and broker organisations Broker Accreditation Ms Moetinyana Mmolawa

accreditequiries@medicalschemes.co.za

https://www.medicalschemes.com/AccreditationPortal
Routine inspection documents Compliance & Investigations Ms Thandiwe Baloyi-Motaung

tbaloyi@medicalschemes.co.za

https://ftp.medicalschemes.com/login

form:

Registration Form

Applicants must use the correct username depending on the submission in order to avoid landing on the incorrect portal.

Download the Circular here.